Lesson 1 — How ProHRHQ Works and Where You Fit

How ProHRHQ Works and Where You Fit

This lesson shows you what ProHRHQ does and where your job fits in.

When you finish, you will know how a driver goes from an open seat at a trucking company to a hired, working driver. You will also understand that recruiters do two things: they work driver applicants already in the system, and they help find additional drivers through approved sourcing.

What ProHRHQ does

ProHRHQ connects two groups.

On one side are trucking companies, called carriers, that need drivers. On the other side are drivers who need work.

ProHRHQ brings them together, screens the driver, protects the carrier relationship, and helps move the driver toward being hired.

The two ways drivers enter the system

Drivers can enter ProHRHQ in two main ways.

1. Company-generated applicants

ProHRHQ may post a job on a public jobs board. The carrier's name stays private. A driver sees the job and applies. The application comes to ProHRHQ, not directly to the carrier.

2. Recruiter-sourced prospects

Recruiters may also help find drivers. This can happen through social media, driver groups, personal relationships, referrals, prior contacts, or other approved outreach.

This matters because paid ads alone may not produce enough drivers. Recruiters are expected to help create driver flow, not just wait for applicants.

The flow, step by step

1. A carrier has an open seat. They need a driver.
2. ProHRHQ or a recruiter finds driver prospects.
3. The carrier's name stays private.
4. The driver applies, responds, or shows interest.
5. The driver is entered or tracked in ATS2.
6. The recruiter calls the driver, screens them, follows up, and records notes.
7. A qualified driver is moved forward for carrier review.
8. The carrier accepts and hires the driver.
9. The driver starts paid work. We call this seated.

Where you fit

You are the recruiter.

Your job is not only to call people already handed to you. Your job is to help move real drivers into real seats.

That may include:

• calling applicants already in ATS2
• following up with drivers who responded to a post
• finding driver prospects through approved outreach
• asking for referrals
• using social media carefully
• screening drivers before they are sent forward
• documenting every real contact in ATS2

Calling is part of the job. Documentation is also part of the job. If it is not written down in ATS2, ProHRHQ may not be able to prove what happened, who made contact first, or why the driver moved forward.

Approved sourcing

Recruiters may source drivers through reasonable and approved channels.

Examples include:

• driver Facebook groups where job posts or recruiting contact are allowed
• personal driver contacts
• referrals from drivers
• prior applicants
• text or phone follow-up with drivers who have shown interest
• local driver relationships
• other outreach approved by ProHRHQ

Sourcing must still follow ProHRHQ rules. You may not reveal the carrier's private information. You may not mislead the driver. You may not promise pay, routes, home time, equipment, or hiring approval unless that information has been approved.

The rule that protects all of this

The carrier's name stays private unless ProHRHQ authorizes disclosure.

Drivers apply to ProHRHQ, not straight to the carrier. If a driver can see who the carrier is, the driver may go around ProHRHQ. If that happens, ProHRHQ may not be paid for the work.

Keeping the carrier private is what protects the whole system.

You will learn the details of carrier anonymity in a later lesson.

What "seated" means

A driver is seated when the carrier has hired the driver, assigned the driver to equipment, and the driver has started paid work.

Seated is the goal. That is when the recruiting work counts.

The short version

Carriers need drivers. ProHRHQ and its recruiters find driver prospects. Some come from ads. Some come from recruiter sourcing. The carrier stays private. Drivers are entered and worked through ATS2. The recruiter calls, screens, follows up, and documents the work. The goal is a seated driver: hired, assigned equipment, and working.